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Methodology
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At a Glance
Overview
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It als... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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CallHippo is a cloud VoIP-based virtual phone and communications system for businesses. It provides global/local/toll-free numbers, inbound and outbound calling, SMS/MMS, WhatsApp Business API, IVR, call routing/ACD, call recording, analytics/dashboards, softphone apps (desktop/browser/mobile), a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Personal Monthly
$23.00
/ month
Unlimited Monthly
$59.00
/ month
Pro Monthly
$149.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Starter
$18.00
/ month
Professional
$30.00
/ month
Ultimate
$42.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Rapid cloud setup without hardware
- Global reach with numbers in 50+ countries
- Rich call center features (routing, IVR, predictive dialer, recordings, analytics)
- Modular pricing with a free Basic tier
- AI-powered features available as add-ons
- Add-ons (AI, transcription, dashboard users) can substantially increase total cost
- Free/Basic plan is limited; core call center capabilities require paid tier
- UI language/localization beyond IVR is not clearly documented
- Support and billing complaints reported in some Trustpilot reviews
Reviewer's Segments
Small Business
88.22%
Mid Market
10.14%
Enterprise
1.64%
Small Business
77.62%
Mid Market
19.58%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Documentation
- Live Online
Integrations
Total integrations:
16
- Airtable
- Asana
- ClickUp
- Dropbox
- EngageBay
- Gmail
- Google Calendar
- Google Sheets
- HubSpot
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- SysTools IMAP Migration Tool
- Trello
- Zapier
- Zendesk
Total integrations:
4
- Airtable
- Asana
- ClickUp
- Dropbox
- EngageBay
- Gmail
- Google Calendar
- Google Sheets
- HubSpot
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- SysTools IMAP Migration Tool
- Trello
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By 800.com
- Located in New York
- Founded in 2008
- By CallHippo (Bueno Technologies LLC)
- Located in Claymont, Delaware, USA
- Founded in 2016
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