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Methodology
8x8
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Cloudpresenter
4.7
( 26 )
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At a Glance
Overview
8x8 is a cloud-native communications and customer experience platform that combines unified communications (voice, video, messaging), contact center capabilities (omnichannel routing, IVR, workforce management, analytics), and developer APIs (CPaaS) for programmable voice, messaging and verificat... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Cloudpresenter is fully customisable all in one video conferencing and webinar platform. The best way to meet, present & teach online. Custom domain, branding & a suite of collaboration tools. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
X2 (UCaaS)
$28.00
/ month
X4 (UCaaS higher tier)
$57.00
/ month
X6 (Contact Center entry)
$85.00
/ month
X7 (Contact Center mid)
$110.00
/ month
X8 (Contact Center full featured)
$140.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
Team
$10.00
Professional
$12.00
Pros and Cons
- Unified platform combining UC, contact center and CPaaS
- Wide international PSTN coverage and DID/toll-free availability
- Comprehensive feature set: AI, analytics, omnichannel routing, meetings
- Extensive integrations with CRMs, productivity and security tools
- Selective open-source contributions (e.g., Spaces toolkit) and ownership of Jitsi
- Contact center pricing and many higher-tier prices require contacting sales (limited transparency)
- Entry-level UC plans may lack advanced CC capabilities
- Platform breadth can add operational complexity at scale
- Some meeting features (e.g., polling) are not clearly included across tiers
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
84.62%
Mid Market
11.54%
Enterprise
3.85%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
7
- Asana
- Box
- Confluence
- Dropbox
- Evernote
- Freshdesk
- GitHub
- GitLab
- Google Workspace
- HubSpot
- Jira
- Microsoft Teams
- OneDrive
- Pinecone
- Pipedrive
- ServiceNow
- SharePoint
- Slack
- Trello
- Zapier
- Zoom
Total integrations:
16
- Asana
- Box
- Confluence
- Dropbox
- Evernote
- Freshdesk
- GitHub
- GitLab
- Google Workspace
- HubSpot
- Jira
- Microsoft Teams
- OneDrive
- Pinecone
- Pipedrive
- ServiceNow
- SharePoint
- Slack
- Trello
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: Video Conferencing Software.
Company Details
- By 8x8, Inc.
- Located in Campbell, California, USA
- Founded in 1987
- By WorkCast Ltd.
- Located in Sunderland, Tyne and Wear, United Kingdom
- Founded in 2008
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