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At a Glance
Overview
Accelo is a professional services automation software featuring an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more, regardless of where you are. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$30.00
per seat / month
Premium
$49.00
per seat / month
Premium
$49.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
73.84%
Mid Market
19.32%
Enterprise
6.84%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- Asana
- Campaign Monitor
- CloudTalk
- DocuSign
- Expensify
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Drive
- Google Workspace
- Gusto
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Mailmodo
- Microsoft 365
- Microsoft Power BI
- NinjaOne
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- QuickBooks Online
- QuickBooks Online Advanced
- Reply
- SharpSpring from Constant Contact
- Stripe
- SurveySparrow
- Xero
Total integrations:
17
- Asana
- Campaign Monitor
- CloudTalk
- DocuSign
- Expensify
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Drive
- Google Workspace
- Gusto
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Mailmodo
- Microsoft 365
- Microsoft Power BI
- NinjaOne
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- QuickBooks Online
- QuickBooks Online Advanced
- Reply
- SharpSpring from Constant Contact
- Stripe
- SurveySparrow
- Xero
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Accelo Inc
- Located in San Francisco, California, United States
- Founded in 2011
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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