Adobe Experience Manager vs Help Scout
Take a look at how Adobe Experience Manager and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Adobe Experience Manager scores 4.0 out of 5 from 270 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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5.0
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At a Glance
Overview
Adobe Experience Manager is a cloud-based content management solution to help businesses create websites, mobile applications, and web forms. The AI-enabled platform lets content creators create, manage, and deliver marketing content to customers using machine learning algorithms. Additionally, i... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
20.37%
Mid Market
28.52%
Enterprise
51.11%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
20
- Adobe Audience Manager
- Adobe Commerce
- Adobe Creative Cloud
- Adobe InDesign
- Adobe Learning Manager
- Adobe Target
- Adobe Workfront
- Agile CRM
- Bloomreach Commerce Experience Cloud
- Brightcove
- Close
- CloudTalk
- Contently
- Contentsquare (Clicktale)
- Datadog
- Gmail
- Google Workspace
- Hootsuite
- HubSpot
- Intuit Mailchimp
- Kinsta
- Managed Server Hosting
- MongoDB
- Mura CMS
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Seismic
- Siteimprove
- SurveyMonkey
- Testimonial
- Textmetrics
- Zowie
Total integrations:
13
- Adobe Audience Manager
- Adobe Commerce
- Adobe Creative Cloud
- Adobe InDesign
- Adobe Learning Manager
- Adobe Target
- Adobe Workfront
- Agile CRM
- Bloomreach Commerce Experience Cloud
- Brightcove
- Close
- CloudTalk
- Contently
- Contentsquare (Clicktale)
- Datadog
- Gmail
- Google Workspace
- Hootsuite
- HubSpot
- Intuit Mailchimp
- Kinsta
- Managed Server Hosting
- MongoDB
- Mura CMS
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Seismic
- Siteimprove
- SurveyMonkey
- Testimonial
- Textmetrics
- Zowie
Top Alternatives
Categories
Common categories include: Customer Communications Management Software.
Company Details
- By Adobe
- Located in San Jose, CA
- Founded in 1982
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
