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Chat2Desk
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At a Glance
Overview
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, and sales team and currently has more than 1300 customers around the world and over 300 partners. Key features include CRM integration, sales funnels, chatbots, scripts, and auto-replies web-anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Get started
$0.00
Sales and marketing
Contact Us
Pros and Cons
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Amazon SES
- Bitrix24
- ClickDesk
- CloudTalk
- FreshBooks
- FullContact
- Google Sheets
- Help Scout
- Helpdesk
- Kommo
- LiveHelpNow
- Microsoft Exchange
- Pinecone
- Plivo
- Skype
- Slack
- Smith.ai Live Website Chat
- SupportBee
- Telegram
- Tidio
- UserVoice
- Zoho CRM
- n8n
Total integrations:
8
- Amazon SES
- Bitrix24
- ClickDesk
- CloudTalk
- FreshBooks
- FullContact
- Google Sheets
- Help Scout
- Helpdesk
- Kommo
- LiveHelpNow
- Microsoft Exchange
- Pinecone
- Plivo
- Skype
- Slack
- Smith.ai Live Website Chat
- SupportBee
- Telegram
- Tidio
- UserVoice
- Zoho CRM
- n8n
Top Alternatives
Categories
Common categories include: Help Desk Software and Live Chat Software.
Company Details
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
- By Chat2Desk
- Located in Moscow, Russia
- Founded in 2015
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