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Methodology
SnapEngage
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At a Glance
Overview
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
No pricing information available
Pros and Cons
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
17
- Amazon SES
- Better Proposals
- Bitrix24
- Click2Magic
- ClickDesk
- CloudTalk
- Desk.com
- FreshBooks
- FullContact
- Groove
- Help Scout
- Helpdesk
- Highrise
- LiveHelpNow
- LivePerson
- Microsoft Exchange
- Nimble
- Olark
- Pinecone
- Pipedrive
- Plivo
- Sitecore Experience Manager
- Smith.ai Live Website Chat
- SupportBee
- Teamwork
- Tidio
- UserVoice
- n8n
Total integrations:
14
- Amazon SES
- Better Proposals
- Bitrix24
- Click2Magic
- ClickDesk
- CloudTalk
- Desk.com
- FreshBooks
- FullContact
- Groove
- Help Scout
- Helpdesk
- Highrise
- LiveHelpNow
- LivePerson
- Microsoft Exchange
- Nimble
- Olark
- Pinecone
- Pipedrive
- Plivo
- Sitecore Experience Manager
- Smith.ai Live Website Chat
- SupportBee
- Teamwork
- Tidio
- UserVoice
- n8n
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
- By SnapEngage
- Located in Boulder, Colorado, United States
- Founded in 2008
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