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Methodology
AMW Suite
No reviews yet
Capsule CRM
4.6
( 171 )
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At a Glance
Overview
AMW Suite runs your whole business from one screen. Sales, support, proposals and your client portal keep everything about each customer together, and your AI team drafts the routine work for you to approve.
It replaces the 10–15 tools most businesses pay for separately. Call, text, WhatsApp a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
Contact Us
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Pros and Cons
- Combines sales, support, customer communications, proposals, and a customer portal in one workspace.
- AI-generated customer-facing work is described as requiring human approval.
- Vendor-assisted migration and setup may reduce the effort of switching tools.
- The plan structure is presented around team size rather than per-user pricing.
- AMW’s own materials show inconsistent pricing, so current prices and billing terms should be confirmed in writing.
- Public technical documentation is limited; Suite guides require a client login, and no public API reference or integration catalog was found.
- Public materials do not establish the depth of CRM reporting, forecasting, customization, data export, or advanced workflow automation.
- Public evidence does not establish feature parity with specialized tools in each of the Suite’s functional categories.
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Documentation
- Live Online
Integrations
Total integrations:
0
We could not find any integrations for this product.
Total integrations:
23
- Calendly
- FreeAgent
- FreshBooks
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- KrispCall
- Lighthouse
- Mailgun
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Smith.ai Live Website Chat
- SupportBee
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By AMW Group Inc.
- Located in Miami, United States
- Founded in 1997
- By Zestia
- Located in Manchester, England
- Founded in 2009
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