ApexChat vs Zendesk Chat

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ApexChat Logo

ApexChat

3.8
(10)
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At a Glance
ApexChat Logo
ApexChat
Pricing not provided by vendor
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Overview
ApexChat Logo
ApexChat
ApexChat’s live chat software combines online messaging with human agents to make it convenient for prospective leads to contact your business. The software is used by over 10,000 companies that leverage the technology to boost their website lead conversion, and offer more engaging buyer experien... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ApexChat
View 5 images
ApexChat Screenshots
ApexChat screenshot 1
ApexChat screenshot 2
ApexChat screenshot 3
ApexChat screenshot 4
ApexChat screenshot 5
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
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Pricing
ApexChat Logo
ApexChat
No pricing information available
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
ApexChat Logo
ApexChat
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
ApexChat Logo
ApexChat
Small Business
70.0%
Mid Market
10.0%
Enterprise
20.0%
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Deployment
ApexChat Logo
ApexChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ApexChat Logo
ApexChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ApexChat Logo
ApexChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ApexChat Logo
ApexChat
Total integrations: 19
  • AccuLynx
  • Aircall
  • CallRail
  • ClickDimensions
  • Clio
  • Dropbox
  • Dropbox Business
  • Duda
  • Facebook
  • Filevine
  • Gmail
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Joomla
  • LeadsPedia
  • Loom
  • Marketo
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Squarespace
  • TeamViewer
  • WhatsApp Business
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zowie
Zendesk Chat Logo
Zendesk Chat
Total integrations: 16
  • AccuLynx
  • Aircall
  • CallRail
  • ClickDimensions
  • Clio
  • Dropbox
  • Dropbox Business
  • Duda
  • Facebook
  • Filevine
  • Gmail
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Joomla
  • LeadsPedia
  • Loom
  • Marketo
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Squarespace
  • TeamViewer
  • WhatsApp Business
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zowie
Top Alternatives
ApexChat Logo
ApexChat
See all alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Company Details
ApexChat Logo
ApexChat
  • By ApexChat
  • Located in Pleasanton, California, United States
  • Founded in 2008
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007