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Methodology
Help Scout
4.4
( 401 )
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At a Glance
Overview
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
56
- Agile CRM
- Airtable
- Asana
- Asset Panda
- Basecamp
- Bitbucket
- Box
- Calendly
- ClickUp
- Close
- CloudTalk
- Discord
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- Loyverse POS
- Microsoft Outlook
- Microsoft Teams
- Notion
- Odoo
- Omnisend
- OneDrive
- OnePageCRM
- PartnerStack
- Paymo
- Pipedrive
- Provide Support Live Chat
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Testimonial
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- Xero
- Zendesk
- Zoho CRM
- Zoom
- Zowie
Total integrations:
13
- Agile CRM
- Airtable
- Asana
- Asset Panda
- Basecamp
- Bitbucket
- Box
- Calendly
- ClickUp
- Close
- CloudTalk
- Discord
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Meet
- Google Sheets
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- Loyverse POS
- Microsoft Outlook
- Microsoft Teams
- Notion
- Odoo
- Omnisend
- OneDrive
- OnePageCRM
- PartnerStack
- Paymo
- Pipedrive
- Provide Support Live Chat
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Testimonial
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- Xero
- Zendesk
- Zoho CRM
- Zoom
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
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