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Capsule CRM
4.6
( 171 )
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
24
- Calendar
- Calendly
- Chat2Desk
- ChatArt
- Dropbox Business
- FreeAgent
- FreshBooks
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Mailgun
- Microsoft 365
- Microsoft Power BI
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SupportBee
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Userlike
- WordPress.com
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
- iSpring Learn
- tawk.to
Total integrations:
21
- Calendar
- Calendly
- Chat2Desk
- ChatArt
- Dropbox Business
- FreeAgent
- FreshBooks
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Mailgun
- Microsoft 365
- Microsoft Power BI
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SupportBee
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Userlike
- WordPress.com
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By Zestia
- Located in Manchester, England
- Founded in 2009
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