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Methodology
Capsule CRM
4.6
( 171 )
Zendesk CRM
No reviews yet
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At a Glance
Overview
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
21
- Calendly
- Capsule CRM
- FreeAgent
- FreshBooks
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- Hootsuite
- LiveChat
- Mailgun
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Smith.ai Live Website Chat
- SupportBee
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Total integrations:
5
- Calendly
- Capsule CRM
- FreeAgent
- FreshBooks
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- Hootsuite
- LiveChat
- Mailgun
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Smith.ai Live Website Chat
- SupportBee
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zestia
- Located in Manchester, England
- Founded in 2009
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
