Celonis vs Freshsales

Take a look at how Celonis and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. Celonis scores 4.6 out of 5 from 251 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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Celonis logo

Celonis

4.6
(251)
Freshsales logo

Freshsales

4.5
(1,104)
At a Glance
Celonis logo
Celonis
Pricing not provided by vendor
Freshsales logo
Freshsales
Starting at:
$15.00/month
Overview
Celonis logo
Celonis
Celonis is a process mining software that users rely on to review and analyze business operations to identify potential inefficiencies and manage workflows. The platform offers real-time monitoring, automated process mapping, as well as predictive analytics to streamline business processes and bo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Celonis
View 5 images
Celonis Screenshots
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
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Pricing
Celonis logo
Celonis
No pricing information available
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
Celonis logo
Celonis
Pros

Not enough data available.

Cons

Not enough data available.

Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
Celonis logo
Celonis
Small Business
15.94%
Mid Market
15.14%
Enterprise
68.92%
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
Celonis logo
Celonis
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Celonis logo
Celonis
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Celonis logo
Celonis
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Celonis logo
Celonis
Total integrations: 19
  • Alteryx
  • Asana
  • Box
  • Coupa
  • DocuSign
  • Dropbox
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google BigQuery
  • Google Drive
  • Hadoop
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • MongoDB
  • OneDrive
  • Overloop
  • SAP Concur
  • SAP SuccessFactors
  • SAS
  • SharePoint
  • Slack
  • Snowflake
  • SurveySparrow
  • Tableau
  • Workday
  • Zendesk
Freshsales logo
Freshsales
Total integrations: 12
  • Alteryx
  • Asana
  • Box
  • Coupa
  • DocuSign
  • Dropbox
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google BigQuery
  • Google Drive
  • Hadoop
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • MongoDB
  • OneDrive
  • Overloop
  • SAP Concur
  • SAP SuccessFactors
  • SAS
  • SharePoint
  • Slack
  • Snowflake
  • SurveySparrow
  • Tableau
  • Workday
  • Zendesk
Top Alternatives
Celonis logo
Celonis
Freshsales logo
Freshsales
See all alternatives
Company Details
Celonis logo
Celonis
  • By Celonis SE
  • Located in Munich, Bavaria, Germany
  • Founded in 2011
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010