ClickDesk vs HubSpot Service Hub
Take a look at how
ClickDesk
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
ClickDesk
scores
3.8
out of 5 from
47
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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Methodology
HubSpot Service Hub
4.4
( 2,172 )
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At a Glance
Overview
ClickDesk is a cloud-based, live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform. With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Agile CRM
- Airtable
- Canva
- FreshBooks
- Gmail
- Google Analytics
- Google Sheets
- Google Tag Manager
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- Trello
- Xero
- Zapier
Total integrations:
10
- Agile CRM
- Airtable
- Canva
- FreshBooks
- Gmail
- Google Analytics
- Google Sheets
- Google Tag Manager
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Pinecone
- Salesforce Sales Cloud
- Shopify
- SnapEngage
- Trello
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By ClickDesk Corp
- Located in Sunnyvale, California, United States
- Founded in 2011
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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