Close vs Zendesk Sell

Take a look at how Close and Zendesk Sell stack up against each other across pricing, features, and support using feedback from real users like yourself. Close scores 4.7 out of 5 from 901 reviews, while Zendesk Sell has been rated 4.2 out of 5 from 482 reviews.
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Close CRM Software logo

Close

4.7

( 901 )

Zendesk Sell CRM Software logo

Zendesk Sell

4.2

( 482 )

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At a Glance
Close CRM Software logo
Close
Starting at:
$29.00/seat/month
Zendesk Sell CRM Software logo
Zendesk Sell
Starting at:
$19.00/month
Overview
Close CRM Software logo
Close
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Close
View 7 images
Close Screenshots
Close screenshot 1
Close screenshot 2
Close screenshot 3
Close screenshot 4
Close screenshot 5
Close screenshot 6
Close screenshot 7
Zendesk Sell CRM Software logo
Zendesk Sell
A modern sales CRM designed to improve sales productivity, visibility into pipeline stages, lead/contact/deal tracking, workflow automation, revenue forecasting, and communication tools. It's positioned for teams looking to streamline the full sales cycle. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Sell
View 5 images
Zendesk Sell Screenshots
Zendesk Sell screenshot 1
Zendesk Sell screenshot 2
Zendesk Sell screenshot 3
Zendesk Sell screenshot 4
Zendesk Sell screenshot 5
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Pricing
Close CRM Software logo
Close
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
See all pricing
Zendesk Sell CRM Software logo
Zendesk Sell
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Team
$19.00
/ month
Sell Growth
$55.00
/ month
Sell Professional
$115.00
/ month
Sell Enterprise
$169.00
/ month
See all pricing
Pros and Cons
Close CRM Software logo
Close
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
Zendesk Sell CRM Software logo
Zendesk Sell
Pros
  • All-in-one sales CRM with communication tracking (calls, texts, emails) and task management.
  • Rich API ecosystem: Core, Sync, Firehose, Search support for integrations and event streams.
  • Progressive feature set: teams can start small and scale with higher tiers.
  • Best practices and developer tools (ZCLI, custom objects) for extensibility.
  • Good pipeline visibility, forecasting and reporting.
Cons
  • Advanced features (lead scoring, deal scoring, multiple pipelines, roles & permissions) are locked to higher (more expensive) tiers.
  • AI-powered features / intelligent automation are more present in Suite/Support rather than core Sell; ambiguity around exact AI included in Sell tiers.
  • No self-hosting, no open-source version.
  • Language / locale support for Sell itself not clearly documented.
  • Potential cost escalation for growing teams due to per-seat pricing and expensive higher tiers.
Reviewer's Segments
Close CRM Software logo
Close
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Zendesk Sell CRM Software logo
Zendesk Sell
Small Business
63.49%
Mid Market
29.46%
Enterprise
7.05%
Deployment
Close CRM Software logo
Close
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Sell CRM Software logo
Zendesk Sell
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Close CRM Software logo
Close
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zendesk Sell CRM Software logo
Zendesk Sell
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Close CRM Software logo
Close
  • Documentation
  • Videos
Zendesk Sell CRM Software logo
Zendesk Sell
  • Documentation
  • Videos
Integrations
Close CRM Software logo
Close
Total integrations: 48
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Custify
  • Customer.io
  • Drift
  • Dropbox Business
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Gong
  • Google Calendar
  • Google Sheets
  • HelloSign
  • Help Scout
  • HubSpot Marketing Hub
  • Hunter
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • Jiminny
  • JustCall
  • LeadFuze
  • Lighthouse
  • LiveAgent
  • MeisterTask
  • Process Street
  • QuotaPath
  • Reply
  • Rippling
  • Shopify
  • Signable
  • Slack
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Wingman
  • Zapier
  • Zendesk Chat
  • Zoom
Zendesk Sell CRM Software logo
Zendesk Sell
Total integrations: 9
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Custify
  • Customer.io
  • Drift
  • Dropbox Business
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Gong
  • Google Calendar
  • Google Sheets
  • HelloSign
  • Help Scout
  • HubSpot Marketing Hub
  • Hunter
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • Jiminny
  • JustCall
  • LeadFuze
  • Lighthouse
  • LiveAgent
  • MeisterTask
  • Process Street
  • QuotaPath
  • Reply
  • Rippling
  • Shopify
  • Signable
  • Slack
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Wingman
  • Zapier
  • Zendesk Chat
  • Zoom
Top Alternatives
Close CRM Software logo
Close
See all alternatives
Zendesk Sell CRM Software logo
Zendesk Sell
See all alternatives
Company Details
Close CRM Software logo
Close
  • By Elastic Inc.
  • Located in San Francisco, CA, United States
  • Founded in 2013
Zendesk Sell CRM Software logo
Zendesk Sell
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007