CloudTalk vs Bigin by Zoho CRM
Take a look at how CloudTalk and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. CloudTalk scores 4.3 out of 5 from 863 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
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At a Glance
Overview
CloudTalk is a cloud-based contact center solution that ensures companies transition to a more flexible communications system for better customer coordination and contact. The brand is known for serving a lot of bluechip organizations and offers more than 140 national phone numbers. CloudTalk’s f... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$25.00
/ month
Essential
$30.00
/ month
Expert
$50.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
Reviewer's Segments
Small Business
66.4%
Mid Market
27.93%
Enterprise
5.68%
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
18
- Agile CRM
- Copper
- Freshsales
- Front
- Google Workspace
- Help Scout
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- LiveAgent
- Microsoft Teams
- Pipedrive
- Pipefy
- Salesflare
- Salesforce Service Cloud
- Shopify
- Teamleader
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
- noCRM.io
Total integrations:
12
- Agile CRM
- Copper
- Freshsales
- Front
- Google Workspace
- Help Scout
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- LiveAgent
- Microsoft Teams
- Pipedrive
- Pipefy
- Salesflare
- Salesforce Service Cloud
- Shopify
- Teamleader
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
- noCRM.io
Top Alternatives
Categories
Common categories include: Outbound Call Tracking Software.
Company Details
- By CloudTalk
- Located in Bratislava, Slovakia
- Founded in 2016
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
