CometChat vs Zendesk Chat

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CometChat Logo

CometChat

4.8

( 83 )

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At a Glance
CometChat Logo
CometChat
Starting at:
$149.00/month
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Overview
CometChat Logo
CometChat
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
CometChat
View 5 images
CometChat Screenshots
CometChat screenshot 1
CometChat screenshot 2
CometChat screenshot 3
CometChat screenshot 4
CometChat screenshot 5
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
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Pricing
CometChat Logo
CometChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$149.00
/ month
Growth
$399.00
/ month
Scale
$749.00
/ month
Enterprise
Contact Us
See all pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
CometChat Logo
CometChat
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
CometChat Logo
CometChat
Small Business
83.13%
Mid Market
15.66%
Enterprise
1.2%
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Deployment
CometChat Logo
CometChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
CometChat Logo
CometChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zendesk Chat Logo
Zendesk Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
CometChat Logo
CometChat
  • Documentation
Zendesk Chat Logo
Zendesk Chat
  • Documentation
Integrations
CometChat Logo
CometChat
Total integrations: 22
  • Aircall
  • Angular
  • Better Stack
  • BigCommerce
  • Bubble
  • Discord
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Firebase
  • Flutter
  • Gmail
  • Intercom
  • Joomla
  • Kotlin
  • Loom
  • Microsoft Excel
  • Moodle
  • Node.js
  • Pipedrive
  • PrestaShop
  • React
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Swift
  • TeamViewer
  • Webflow
  • WhatsApp Business
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Zendesk Chat Logo
Zendesk Chat
Total integrations: 17
  • Aircall
  • Angular
  • Better Stack
  • BigCommerce
  • Bubble
  • Discord
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Firebase
  • Flutter
  • Gmail
  • Intercom
  • Joomla
  • Kotlin
  • Loom
  • Microsoft Excel
  • Moodle
  • Node.js
  • Pipedrive
  • PrestaShop
  • React
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Slack
  • Swift
  • TeamViewer
  • Webflow
  • WhatsApp Business
  • Wix
  • Xamarin
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Top Alternatives
CometChat Logo
CometChat
See all alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Company Details
CometChat Logo
CometChat
  • By CometChat, Inc.
  • Located in Denver, CO, United States
  • Founded in 2009
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007