Chatfuel vs Ecwid

Take a look at how Chatfuel and Ecwid stack up against each other across pricing, features, and support using feedback from real users like yourself. Chatfuel scores 4.5 out of 5 from 44 reviews, while Ecwid has been rated 4.8 out of 5 from 382 reviews.
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Chatfuel Live Chat Software logo

Chatfuel

4.5

( 44 )

Ecwid E-Commerce Platforms logo

Ecwid

4.8

( 382 )

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At a Glance
Chatfuel Live Chat Software logo
Chatfuel
Starting at:
$14.99/month
Ecwid E-Commerce Platforms logo
Ecwid
Starting at:
$19.00/month
Overview
Chatfuel Live Chat Software logo
Chatfuel
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatfuel
View 5 images
Chatfuel Screenshots
Chatfuel screenshot 1
Chatfuel screenshot 2
Chatfuel screenshot 3
Chatfuel screenshot 4
Chatfuel screenshot 5
Ecwid E-Commerce Platforms logo
Ecwid
Ecwid stands out in this category because of how easy to use the platform is. It’s easily one of the most adaptable, which means users can quickly start selling products online. Ecwid is also not a standalone builder, but it does work with a range of platforms, including WordPress. On this platfo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Ecwid
View 5 images
Ecwid Screenshots
Ecwid screenshot 1
Ecwid screenshot 2
Ecwid screenshot 3
Ecwid screenshot 4
Ecwid screenshot 5
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Pricing
Chatfuel Live Chat Software logo
Chatfuel
Free trial available
Free plan available
Billing type Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
See all pricing
Ecwid E-Commerce Platforms logo
Ecwid
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Venture
$19.00
/ month
Business
$39.00
/ month
Unlimited
$99.00
/ month
See all pricing
Pros and Cons
Chatfuel Live Chat Software logo
Chatfuel
Pros

Not enough data available.

Cons

Not enough data available.

Ecwid E-Commerce Platforms logo
Ecwid
Pros
  • Simple enough to plug into your existing websites
  • Lots of customization options
  • Great for adding extra integrations and features
  • Manage your store on the move with a mobile app
  • Various payment processing options
Cons
  • Not a standalone site builder
  • Limitations to the free plan
Reviewer's Segments
Chatfuel Live Chat Software logo
Chatfuel
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Ecwid E-Commerce Platforms logo
Ecwid
Small Business
96.86%
Mid Market
2.62%
Enterprise
0.52%
Deployment
Chatfuel Live Chat Software logo
Chatfuel
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Ecwid E-Commerce Platforms logo
Ecwid
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Chatfuel Live Chat Software logo
Chatfuel
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Ecwid E-Commerce Platforms logo
Ecwid
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Chatfuel Live Chat Software logo
Chatfuel
  • Documentation
Ecwid E-Commerce Platforms logo
Ecwid
  • Documentation
Integrations
Chatfuel Live Chat Software logo
Chatfuel
Total integrations: 19
  • Airtable
  • AppMySite
  • Awin
  • Calendly
  • Checkout.com
  • Duda
  • Easyship
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Google Sheets
  • Helpdesk
  • Hootsuite
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • InventorySource
  • ManyChat
  • Meta for Business
  • Pagecloud
  • PayPal Payments Pro
  • Printful
  • Remarkety
  • Shareasale
  • Shopify
  • Site123
  • Slack
  • Spocket
  • Square Online
  • Squarespace
  • Stripe
  • Synder
  • Tidio
  • Trello
  • Twilio
  • Typeform
  • WebWave
  • Wholesale 2B
  • Zapier
  • Zendesk
  • inFlow Inventory
  • tawk.to
Ecwid E-Commerce Platforms logo
Ecwid
Total integrations: 26
  • Airtable
  • AppMySite
  • Awin
  • Calendly
  • Checkout.com
  • Duda
  • Easyship
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Google Sheets
  • Helpdesk
  • Hootsuite
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • InventorySource
  • ManyChat
  • Meta for Business
  • Pagecloud
  • PayPal Payments Pro
  • Printful
  • Remarkety
  • Shareasale
  • Shopify
  • Site123
  • Slack
  • Spocket
  • Square Online
  • Squarespace
  • Stripe
  • Synder
  • Tidio
  • Trello
  • Twilio
  • Typeform
  • WebWave
  • Wholesale 2B
  • Zapier
  • Zendesk
  • inFlow Inventory
  • tawk.to
Top Alternatives
Chatfuel Live Chat Software logo
Chatfuel
See all alternatives
Ecwid E-Commerce Platforms logo
Ecwid
See all alternatives
Company Details
Chatfuel Live Chat Software logo
Chatfuel
  • By Chatfuel
  • Located in San Francisco, California, United States
  • Founded in 2015
Ecwid E-Commerce Platforms logo
Ecwid
  • By Ecwid, Inc.
  • Located in Encinitas, California, United States
  • Founded in 2009