Unclaimed: Are are working at Chatfuel ?
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries. Chatfuel also allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Chatfuel is a straightforward platform that even thode without prior knowledge in chatbot development can use. Its simpe to use , powerful and scalable. Chatfuel has a wide range of features that allow users to complex chatbots.
Chatfuel does not offer as many functions and for business with great audience can be expensive for them. Rest of things I am liking the most apart from these two concern I have not found any kind of problem or disadvantage in Chatfuel.
First of all Chatfuel can be used by any size of organisation. This user friendly tool allows for quick and accurate chatbot development, saving lot of time and resources.Best thing which I get the most of the benefit that is its versatility because it supports integration such as whatsapp,Facebook and Instagram so I can connect with my target audience via their prefrrred channel of communication.
The functionality and responsiveness of the AI to our constituents.
It can be a bit confusing to setup. We ran into a major issue in setup with our New pages experience.
It helps us manage a plethora of incoming communications. It is able to direct people before needing to talk to a rep.
You don't need yo write a single line of code to run this chatbot
Only 50 conversations in the free trail.
It solved one of the biggest problem for my customer in order to find products online.
At the moment, there are the Youtubers, in a while, there will be the "Chatfuelers". Chatfuel instinctively allows you to create a living character (and not just a great sales/ marketing assistant). I see in Messenger the future marketplace for AI as I see in Chatfuel the new Apple of this marketplace: Using Chatfuel is not only to ensure a bright future, it is also a pleasure. Starting to use it is the best thing you can do, right now.
It might be good in the future to join other platforms than Messenger or Instagram. The negotiations with Mark must be exciting.
I am in the process of creating an assistant for a Hostel and a tourist guide for travelers. My client is delighted.
Easy, and l love it. I love the flow and the blocks.
I think the cost is expensive for a startup No AI, AI require integration with other software.
I can't deal with many clients in messengers, chatfuel solve my problem
The way the whole application is designed and developed. It's so user-friendly even a common man can understand.
There isn't anything specific that I dislike. I would say the price could have been a bit cheaper compared to their competitors.
Majorities of my customer's queries are solved using ChatFuel. The Incoming call has reduced drastically.
Flow builder is awesome andn nothing compared when i connect a flow to a block or vice versa.
I want to create the Whatsapp bot in Chatfuel
I am solving one main issue in my business, which is maintaining a clean, constant replies to my customers on spot. Benefits is that customers do realize the good effort for building the bot to help them all the way down.
The ease of building a chatbot is just mindblowing. I am not a coder but still I dont face any difficulties in adding any feature
If the users were able to make payment within the messenger it would be awesome but I guess thats a Facebook limitation
I want to keep a regular engagement with my customers. I have built a flow which keeps sending messages to my users without my intervention
I feel their heart is beneath their product which is always the best. They are very friendly and offer clear tutorials. They offered a discount for non-profits. I love the new flow structure and ease of that visually.
I wish we could export the bot structure if needed. I realize that is probably extremely difficult. Payment options are disappearing soon. I would like them to come back.
We are providing emotional support for people 24 hours a day.
Data gathering using chatfuel is the best! The fact that I can create and design the way how will the user will answer the question in messenger and having it real-time available in Google Sheet, this is something every company like ours, will really appreciate!
We can't no longer do scheduling to send reminders anymore via Sequence beyond 24hrs. But it's more on Facebook Policy and not Chatfuel's functionality.
We want to find a way that our target audience can easily onboard their self and avail our program through the chatbot. And Chatfuel actually made it possible! And scaling it up is not a problem :)