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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Calendly
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Google Meet
- Helpdesk
- Intuit Mailchimp
- Jira
- Pinecone
- Shopify
- TeamViewer
- Telegram
- WooCommerce
- Zowie
Total integrations:
5
- Calendly
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Google Meet
- Helpdesk
- Intuit Mailchimp
- Jira
- Pinecone
- Shopify
- TeamViewer
- Telegram
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Customer Self-Service Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Acquire
- Located in San Francisco, CA, United States
- Founded in 2017
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