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Freshdesk Contact Center
4.1
( 133 )
Deskxpand
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Start selling digital products with Crevio
5.0
( 1 )
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Contact DeskXpand for helpdesk solutions that enhance your business relationship with clients and increase revenues. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
FREE
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
69.17%
Mid Market
25.56%
Enterprise
5.26%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Asana
- BigCommerce
- Freshdesk
- Freshsales
- Freshservice
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Microsoft Teams
- Nimble
- Pipedrive
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- noCRM.io
Total integrations:
15
- Asana
- BigCommerce
- Freshdesk
- Freshsales
- Freshservice
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Microsoft Teams
- Nimble
- Pipedrive
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- noCRM.io
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Biztech Consulting & Solutions
- Located in Ahmedabad, Gujarat, India
- Founded in 2006
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