Suggested products
At a Glance
Help Desk Software
Help Desk Software
Overview
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu… Learn more
Enterprise
Mid Market
Small Business
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Enterprise
Mid Market
Small Business
Pricing
FREE
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Standard
$25
Per Month
Plus
$50
Per Month
Free Trial Available
Pricing Available
Pros & Cons
Freshdesk Contact Center Pros
There is not sufficient information
Freshdesk Contact Center Cons
There is not sufficient information
Help Scout Pros
There is not sufficient information
Help Scout Cons
There is not sufficient information
Screenshots
Freshdesk Contact Center
Help Scout
Videos
Freshdesk Contact Center
Help Scout
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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