Suggested products
Freshdesk Contact Center vs HubSpot Service Hub Comparison
At a Glance
Help Desk Software
Help Desk Software
Overview
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu… Learn more
Enterprise
Mid Market
Small Business
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen… Learn more
Enterprise
Mid Market
Small Business
Pricing
FREE
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Starter
$50
Per Month
Professional
$890
Per Month
Enterprise
$3,600
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshdesk Contact Center Pros
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
Freshdesk Contact Center Cons
- Some key features like AI are only available on the most expensive plan.
HubSpot Service Hub Pros
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
HubSpot Service Hub Cons
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Screenshots
Freshdesk Contact Center
HubSpot Service Hub
Videos
Freshdesk Contact Center
HubSpot Service Hub
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
© 2023 Findstack.com, a SoHo Media Ltd company. All Rights reserved.
Advertising Policy | Cookie Policy | Privacy Policy | Terms of Use | Sitemap