Freshsales vs Bonsai

Take a look at how Freshsales and Bonsai stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Bonsai has been rated 4.3 out of 5 from 93 reviews.
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Freshsales Logo

Freshsales

4.5
(1,104)
Bonsai Logo

Bonsai

4.3
(93)
At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Bonsai Logo
Bonsai
Starting at:
$24.00/month
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Bonsai Logo
Bonsai
Bonsai’s all-in-one product suite with smart automation lets you focus on your passion, not your paperwork. Bonsai integrates and automates every step of your business so it runs seamlessly - from proposal to tax season. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bonsai
View 6 images
Bonsai Screenshots
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Bonsai Logo
Bonsai
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Professional
$39.00
/ month
Business
$79.00
/ month
See all pricing
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Bonsai Logo
Bonsai
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Bonsai Logo
Bonsai
Small Business
97.85%
Mid Market
1.08%
Enterprise
1.08%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bonsai Logo
Bonsai
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bonsai Logo
Bonsai
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bonsai Logo
Bonsai
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales Logo
Freshsales
Total integrations: 17
  • Asana
  • CloudTalk
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Simulink
  • SurveySparrow
Bonsai Logo
Bonsai
Total integrations: 1
  • Asana
  • CloudTalk
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Simulink
  • SurveySparrow
Top Alternatives
Freshsales Logo
Freshsales
See all alternatives
Bonsai Logo
Bonsai
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Bonsai Logo
Bonsai
  • By Bonsai
  • Located in San Francisco, California
  • Founded in 2016