Front vs Basecamp

Take a look at how Front and Basecamp stack up against each other across pricing, features, and support using feedback from real users like yourself. Front scores 4.7 out of 5 from 2019 reviews, while Basecamp has been rated 4.1 out of 5 from 5257 reviews.
Front logo

Front

4.7
(2,019)
Basecamp logo

Basecamp

4.1
(5,257)
At a Glance
Front logo
Front
Starting at:
$19.00/month
Basecamp logo
Basecamp
Starting at:
$11.00/month
Overview
Front logo
Front
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Front
View 5 images
Front Screenshots
Basecamp logo
Basecamp
Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a pro... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Basecamp
View 6 images
Basecamp Screenshots
Pricing
Front logo
Front
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
See all pricing
Basecamp logo
Basecamp
Free trial available
Free plan available
Billing type Recurring Subscription
Start
$11.00
/ month
See all pricing
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Pros and Cons
Front logo
Front
Pros

Not enough data available.

Cons

Not enough data available.

Basecamp logo
Basecamp
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Reviewer's Segments
Front logo
Front
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Basecamp logo
Basecamp
Small Business
49.82%
Mid Market
33.27%
Enterprise
16.91%
Deployment
Front logo
Front
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Basecamp logo
Basecamp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Front logo
Front
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Basecamp logo
Basecamp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Front logo
Front
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Basecamp logo
Basecamp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Front logo
Front
See all alternatives
Basecamp logo
Basecamp
See all alternatives
Company Details
Front logo
Front
  • By Front App, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2013
Basecamp logo
Basecamp
  • By Basecamp, LLC
  • Located in Chicago, Illinois, United States
  • Founded in 1999