Front vs HubSpot Service Hub
Take a look at how
Front
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Front
scores
4.7
out of 5 from
2019
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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HubSpot Service Hub
4.4
( 2,172 )
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5.0
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At a Glance
Overview
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
17
- Airtable
- Better Stack
- Calendar
- Canva
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Jira
- Microsoft 365
- Olark
- Pinecone
- Retool
- Shopify
- SysTools IMAP Migration Tool
- Testimonial
- Trello
- WhatsApp Business
- Zapier
Total integrations:
10
- Airtable
- Better Stack
- Calendar
- Canva
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Jira
- Microsoft 365
- Olark
- Pinecone
- Retool
- Shopify
- SysTools IMAP Migration Tool
- Testimonial
- Trello
- WhatsApp Business
- Zapier
Top Alternatives
Categories
Common categories include: Shared Inbox Software, Live Chat Software, Help Desk Software, and Conversational Support Software.
Company Details
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
