Gist vs Help.com

Take a look at how Gist and Help.com stack up against each other across pricing, features, and support using feedback from real users like yourself. Gist scores 4.6 out of 5 from 215 reviews, while Help.com has been rated 4.4 out of 5 from 5 reviews.
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Gist Live Chat Software logo

Gist

4.6

( 215 )

Help.com Live Chat Software logo

Help.com

4.4

( 5 )

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At a Glance
Gist Live Chat Software logo
Gist
Starting at:
$29.00/month
Help.com Live Chat Software logo
Help.com
Pricing not provided by vendor
Overview
Gist Live Chat Software logo
Gist
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gist
View 4 images
Gist Screenshots
Gist screenshot 1
Gist screenshot 2
Gist screenshot 3
Gist screenshot 4
Help.com Live Chat Software logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 3 images
Help.com Screenshots
Help.com screenshot 1
Help.com screenshot 2
Help.com Homepage
Help.com Homepage
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Pricing
Gist Live Chat Software logo
Gist
Free trial available
Free plan available
Billing type Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
See all pricing
Help.com Live Chat Software logo
Help.com
No pricing information available
Pros and Cons
Gist Live Chat Software logo
Gist
Pros
  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups
Cons
  • Clunky chat history functionality
  • Limited integrations
Help.com Live Chat Software logo
Help.com
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Gist Live Chat Software logo
Gist
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Help.com Live Chat Software logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
Gist Live Chat Software logo
Gist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help.com Live Chat Software logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gist Live Chat Software logo
Gist
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Help.com Live Chat Software logo
Help.com
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Gist Live Chat Software logo
Gist
  • Documentation
Help.com Live Chat Software logo
Help.com
  • Documentation
Integrations
Gist Live Chat Software logo
Gist
Total integrations: 17
  • Calendly
  • Cyclr
  • Facebook
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Involve.Me
  • Microsoft Teams
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
  • Zoom
Help.com Live Chat Software logo
Help.com
Total integrations: 8
  • Calendly
  • Cyclr
  • Facebook
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Involve.Me
  • Microsoft Teams
  • Pipedrive
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
Gist Live Chat Software logo
Gist
See all alternatives
Help.com Live Chat Software logo
Help.com
See all alternatives
Company Details
Gist Live Chat Software logo
Gist
  • By Gist
  • Located in Tampa, Florida, United States
  • Founded in 2016
Help.com Live Chat Software logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014