Gist Reviews & Product Details

So simple and powerful combination of marketing tools

Cannot think of any dislikes yet, very happy using the various tools available on this portal.

Interacting with site visitors and hope to get leads by offering live chat support

The best thing about Gist is that it is a complete CRM solution for any business and has all the necessary features that you need in one place. You don't need to buy 2-3 softwares for managing your users if you have Gist.

Gist provides so much features that's why the on-boarding and setup experience can be a bit confusing for new users. It requires time to understand and implement all it's features but it's not a con really.

Gist helps us to be there for our users as and when required through the live chat feature and respond to the user queries instantly.

GIST is one of the best all-in-one business solutions for especially SAAS companies, also helping integrated and connected with each module which you were waiting for. Messenger, e-mail, collision detection, tracking, prompts, tags, automation, insights, help centre and many more features are waiting for discovery. Those are my favourites by the way. There is one more thing: has a free tier in pricing :)

I couldn't see any wrong or glitch but maybe more integration would be good for application and users.

Usually, I am using it for my web sites and welcoming guests.

Loving the integration in one place. Normally I will need to use other third party tools to integrate the communication and data from chat bot to live chat to email marketing and sales automation. Now.. I only use Gist. I have been using Gist for a few years( ex Convertfox) for one of my main sites, and i am still a very happy user.

The flow in chat bot can be improved. Support can be better.

I can manage all the leads and follow up efforts in one place. A great time saver for my business indeed.

I love how easy GIST was to set up and the features that are continually being added on. Being an early adopter of digital marketing products, it's hard to find ones that continue to deliver on their promises to improve the product.

I wish the basic automation was visual so you could map your marketing sequence out for emails. I thought this was going to be part of my plan, but it wasn't. Could have been an honest mistake. The original UIX wasn't very appealing or intuitive, but they've done a great job improving these areas with their new UIX.

I'm using this as my email marketing platform, live chat, and scheduling platform. I'm very pleased to have all these products integrated together, along with the ability to add a knowledge base in the future. It's already been helpful to see which prospects have reached out via chat, so I can tag them and send email campaigns to them.

What i like about Gist is their price combined with their essential marketing tools that you need every day on your operation. Whatever website you have, you need GIst. Gist have been evolving with a very clear and robust roadmap. I like were the company is headed.

What i dislike are very few things. Maybe more integrations with popular platforms Wordpress and popular Wordpress Membership site plugins.

The problems i am solving are, having an essential tool all companies need to have at an affordable price. They don`t take advantage of their position of being an essential tool.

Great tool for managing contacts and much more. In-app messaging system with calendar integration for scheduling meetings makes setting up calls a breeze. We can also directly send knowledge base articles from within the messenger. Ability to tag/assign tickets/conversations to other team mates so there's no need to use supplemental tools for task assignments. Tracks user activity and provides real-time data!

The only thing missing is the ability to merge tickets/conversations but I was informed that it's in the works.

I am a customer support specialist so I answer sales inquiries, FAQs and perform product demos. It makes the entire process seamless so I don't have to toggle between different tools/apps.

The ease in which i can capture leads on my website, and its amazing auturesponder

I did not qualify for some of the new features they added, thats my only pickle

I can help my customers 24 hours a day even when i have shut down shop for the day.

I love the easy to use layout and the ease of setup. Be it marketing, sales or support, Gist helps you in all of the aspects of your business and your website. Features like email marketing, events tracking and marketing automation are really useful in automating most of the tasks on your website and focus on what is important, i.e. Growth.

I wish to switch between the accounts was easier. A newbie might easily get confused when they try to switch between the accounts. I know they are making it better with each day but this should have a prime focus. Also, user profiles can be made more stable and easy to use. I say get more ideas from Intercom and implement them in your product.

Gist has helped me streamline the conversations on my website. Be it lead generation, live chat or outreach, it has helped me with everything.

Gist is constantly providing me features that I never knew could be useful for my business.

I need to constantly stay abreast of the new features and keep learning and tweaking sites.

Increased traffic and the ability to interact with them real-time and followup with automated emails etc.