Gist Reviews & Product Details

Easy to use, really powerfull tools to offer support to all my visitors. It solves my problems to offer support to my visitors when they on my site and blog and I help them to find the content they need. For me has been a life changer because is easy to be in contact and the messenger is compatible for desktop, tablets and mobile devices.

Some features are difficult to find and sometimes tkes some time to undersantad where the function is. But they have a comprehensive and well documented knowledge base so it's easier to find what I need, everythign is organized by topics and with clear instructions. They also an amazing support team ready to help, they answer fast and ahve the solution ready for you, they even will do the procees for you if its possible so you just have to seat and wait while they fix it for you.

Offering support in my blogs. My visitors have the chance to contact directly with messenger and when I'm not available they can leave me a message or search in my knoledge base. Before Gist I received a lot of emails asking quick questions or let me know that they didn't find an information, the time between emails was really long and my visitors ended goign to another website, now I have the solution fast and ready, so they are happy and keep retuning for more content.

I was able to eliminate multiple other software I used to run my business by switching to Gist. I'm very happy that I have everything I need in one easy to use dashboard. It's perfect.

Not much to be honest. There are a few other features I'd love to see such as project management features.

It's giving me easy access to communication with my customers. The live chat and emails that show up in the same inbox is exactly what I needed.

Easy to use and the integrations with other plaforms via zapier or webhooks make syncing between different stacks and absolutely breeze

Managing multiple domains under one account has been a bit tricky but the dev team are working on this.

Live chat with my users has been difficult to crack in the past. Gist has helped to cure all of the issues and has helped open a communications channel with sales prospects and customers in a new way. The mobile app is amazing and easy to use.

Gist has a complete marketing solution that provides a live chat, email marketing solution and chatbot solution that engages customers more with us.

I can only place the chat widget on 1 site unless I upgrade. That's ridiculous.

Their email marketing solution helps me to save money as I don't need to engage another email marketing platform for the same purpose. I hope the limit could be higher.

free, simple to install with one coding line to copy and past

dashboard is a little complicated, Arabic language support need to be much sharpened

Some visitors don't like to hit WhatsApp button or any other cta. So, the chat is more friendly

8 powerful tools to increase my business. GIST is the perfect tool to handle automation: marketing, support, knowledge base, forms, bots, tracking and much more. Your perfect ally!

I do not dislike anything. GIST has a LOT of functions and it's not always so easy to understand which tool to use for a specific goal. They have many article and videos, but I would suggest to add more documentation for advanced functions and scenarios. The support team is always available and ready to help though.

I was able to automatize the marketing for my business. One platform to handle marketing and support.

I list my favorites: It provides cool features Its friendly and responsible team members Easy to integrate with our project

It is not a dislike and just a suggestion. Maybe it is active now, but I didn't find them. It is excellent and helpful that there were some tutorials about configuring it in different projects.

I used it for live chat

Trial emails and customer support messenger with behavioral targeted emails and messages.

Occasional bugs, but they are usually fixed fast by customer support.

help desk, targeted emails, customer support

La comodidad de tener todas la sherramientas para poder hacer un buen uso del emailmarketing y la facilidad de poder optimizar el trabajo

hasta el momento las funciones me son muy bentajosas y no encuentro un punto negativo

La automatizacion y control de lista de mis leads es mucho mas sencillo y hace que ahorre mucho timepo y trabajo.

Advanced marketing and automation tools make onboarding and customer success flows incredibly simple and intuitive.

None of it so far! Gist seem to have it pretty much nailed! The 'form' functionality seems a little basic. Currently this works for newsletter type forms, whereas it would be great to have an embeddable form, which has custom fields and info (basically, a contact type form) - this could then come through as a message / chat. The outbound email facility is handy, but it would be good to see replies just come directly to the message list, rather than a direct reply to the mailbox (outside of gist)

Marketing automation, onboarding and customer success flows / development for better customer retention and growth.