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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Free plan is quite comprehensive
- Supports advanced cross-channel messaging
- Offers buildable forms and popups
- Clunky chat history functionality
- Limited integrations
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Calendly
- Cyclr
- Freshdesk
- Freshsales
- Helpdesk
- HubSpot Operations Hub
- Pinecone
- Shopify
- Stripe
- TeamViewer
- WooCommerce
- Zapier
- Zoom
- Zowie
Total integrations:
5
- Calendly
- Cyclr
- Freshdesk
- Freshsales
- Helpdesk
- HubSpot Operations Hub
- Pinecone
- Shopify
- Stripe
- TeamViewer
- WooCommerce
- Zapier
- Zoom
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Customer Self-Service Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Gist
- Located in Tampa, Florida, United States
- Founded in 2016
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