Freshchat vs Gist

Take a look at how Freshchat and Gist stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshchat scores 4.5 out of 5 from 306 reviews, while Gist has been rated 4.6 out of 5 from 215 reviews.
Freshchat logo

Freshchat

4.5
(306)
Gist logo

Gist

4.6
(215)
At a Glance
Freshchat logo
Freshchat
Starting at:
$0.00/month
Gist logo
Gist
Starting at:
$29.00/month
Overview
Freshchat logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Gist logo
Gist
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gist
View 4 images
Gist Screenshots
Pricing
Freshchat logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Gist logo
Gist
Free trial available
Free plan available
Billing type Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
See all pricing
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Pros and Cons
Freshchat logo
Freshchat
Pros

Not enough data available.

Cons

Not enough data available.

Gist logo
Gist
Pros
  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups
Cons
  • Clunky chat history functionality
  • Limited integrations
Reviewer's Segments
Freshchat logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Gist logo
Gist
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Deployment
Freshchat logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gist logo
Gist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshchat logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Gist logo
Gist
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshchat logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gist logo
Gist
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Freshchat logo
Freshchat
See all alternatives
Gist logo
Gist
See all alternatives
Company Details
Freshchat logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Gist logo
Gist
  • By Gist
  • Located in Tampa, Florida, United States
  • Founded in 2016