GoSite vs Help Scout

Take a look at how GoSite and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. GoSite scores 4.1 out of 5 from 25 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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GoSite Live Chat Software logo

GoSite

4.1

( 25 )

Help Scout Help Desk Software logo

Help Scout

4.4

( 401 )

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At a Glance
GoSite Live Chat Software logo
GoSite
Starting at:
$19.00/month
Help Scout Help Desk Software logo
Help Scout
Starting at:
$25.00/month
Overview
GoSite Live Chat Software logo
GoSite
The powerful all-in-one platform that makes it easier for customers to find, book, and pay for your services online—instantly. No technical experience necessary. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GoSite
View 5 images
GoSite Screenshots
GoSite screenshot 1
GoSite screenshot 2
GoSite screenshot 3
GoSite screenshot 4
GoSite screenshot 5
Help Scout Help Desk Software logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
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Pricing
GoSite Live Chat Software logo
GoSite
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$19.00
/ month
Pro
$79.00
/ month
Ultimate
$199.00
/ month
See all pricing
Help Scout Help Desk Software logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
GoSite Live Chat Software logo
GoSite
Small Business
48.0%
Mid Market
52.0%
Enterprise
0.0%
Help Scout Help Desk Software logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
GoSite Live Chat Software logo
GoSite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Help Desk Software logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
GoSite Live Chat Software logo
GoSite
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Help Scout Help Desk Software logo
Help Scout
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
GoSite Live Chat Software logo
GoSite
  • Documentation
Help Scout Help Desk Software logo
Help Scout
  • Documentation
Integrations
GoSite Live Chat Software logo
GoSite
Total integrations: 8
  • Agile CRM
  • Close
  • CloudTalk
  • Facebook
  • Gmail
  • Google Calendar
  • Google My Business
  • Google Workspace
  • Instagram
  • Intuit Mailchimp
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Stripe
  • SurveyMonkey
  • Testimonial
  • Yext
  • Zapier
  • Zowie
Help Scout Help Desk Software logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Close
  • CloudTalk
  • Facebook
  • Gmail
  • Google Calendar
  • Google My Business
  • Google Workspace
  • Instagram
  • Intuit Mailchimp
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Stripe
  • SurveyMonkey
  • Testimonial
  • Yext
  • Zapier
  • Zowie
Top Alternatives
GoSite Live Chat Software logo
GoSite
See all alternatives
Help Scout Help Desk Software logo
Help Scout
See all alternatives
Company Details
GoSite Live Chat Software logo
GoSite
  • By GoSite
  • Located in San Diego, California, United States
  • Founded in 2013
Help Scout Help Desk Software logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011