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HappyFox Chat
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Zendesk Chat
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5.0
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$29.00/month
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At a Glance
Overview
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
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Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- Aircall
- Asana
- Baremetrics
- Dropbox
- Dropbox Business
- Duda
- GitHub
- Gmail
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft Excel
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Stripe
- SurveyMonkey
- TeamViewer
- WhatsApp Business
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
16
- Aircall
- Asana
- Baremetrics
- Dropbox
- Dropbox Business
- Duda
- GitHub
- Gmail
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft Excel
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Stripe
- SurveyMonkey
- TeamViewer
- WhatsApp Business
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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