Help Scout vs AWeber

Take a look at how Help Scout and AWeber stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while AWeber has been rated 4.2 out of 5 from 629 reviews.
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Help Scout Logo

Help Scout

4.4
(401)
AWeber Logo

AWeber

4.2
(629)
At a Glance
Help Scout Logo
Help Scout
Starting at:
$25.00/month
AWeber Logo
AWeber
Starting at:
$19.99/month
Overview
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
AWeber Logo
AWeber
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
AWeber
View 6 images
AWeber Screenshots
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Pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
AWeber Logo
AWeber
Free trial available
Free plan available
Billing type Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
See all pricing
Pros and Cons
Help Scout Logo
Help Scout
Pros

Not enough data available.

Cons

Not enough data available.

AWeber Logo
AWeber
Pros
  • Intuitive list management tools
  • Supports PayPal integration that provides accurate sales tracking
  • Comprehensive education tools and media for tutorials
  • Great selection of landing page templates
Cons
  • Quite expensive versus competitors
  • Deliverability rates are below average
Reviewer's Segments
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
AWeber Logo
AWeber
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Deployment
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
AWeber Logo
AWeber
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
AWeber Logo
AWeber
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AWeber Logo
AWeber
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout Logo
Help Scout
Total integrations: 12
  • Agile CRM
  • Automate.io
  • Blogger
  • Castos
  • Close
  • CloudTalk
  • Demio
  • Divi
  • Duda
  • EasyWebinar
  • Elegant Themes
  • Elementor
  • Elementor Hosting
  • EverWebinar
  • Formidable Forms
  • Ghost
  • Gmail
  • GoToWebinar
  • Google Workspace
  • Hello Bar
  • Helpdesk
  • Hostinger Website Builder
  • HubSpot Email Hosting
  • Interact
  • Intuit Mailchimp
  • Jotform Apps
  • Landingi
  • Livestorm
  • OnePageCRM
  • PartnerStack
  • Proof Pulse
  • Provide Support Live Chat
  • RavenTools
  • Sellfy
  • Shift4Shop
  • ShortStack
  • Squarespace
  • SurveyMonkey
  • Testimonial
  • Thrive Themes
  • Unbounce
  • WebinarJam
  • Wistia
  • Wpforms
  • Zowie
  • iPage by Bluehost
  • rasa.io
AWeber Logo
AWeber
Total integrations: 35
  • Agile CRM
  • Automate.io
  • Blogger
  • Castos
  • Close
  • CloudTalk
  • Demio
  • Divi
  • Duda
  • EasyWebinar
  • Elegant Themes
  • Elementor
  • Elementor Hosting
  • EverWebinar
  • Formidable Forms
  • Ghost
  • Gmail
  • GoToWebinar
  • Google Workspace
  • Hello Bar
  • Helpdesk
  • Hostinger Website Builder
  • HubSpot Email Hosting
  • Interact
  • Intuit Mailchimp
  • Jotform Apps
  • Landingi
  • Livestorm
  • OnePageCRM
  • PartnerStack
  • Proof Pulse
  • Provide Support Live Chat
  • RavenTools
  • Sellfy
  • Shift4Shop
  • ShortStack
  • Squarespace
  • SurveyMonkey
  • Testimonial
  • Thrive Themes
  • Unbounce
  • WebinarJam
  • Wistia
  • Wpforms
  • Zowie
  • iPage by Bluehost
  • rasa.io
Top Alternatives
Help Scout Logo
Help Scout
See all alternatives
AWeber Logo
AWeber
See all alternatives
Company Details
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
AWeber Logo
AWeber
  • By AWeber Communications, Inc.
  • Located in Chalfont, Pennsylvania, United States
  • Founded in 1998