HelpCrunch vs Cakemail

Take a look at how HelpCrunch and Cakemail stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Cakemail has been rated 4.5 out of 5 from 25 reviews.
HelpCrunch logo

HelpCrunch

4.7
(204)
Cakemail logo

Cakemail

4.5
(25)
At a Glance
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Cakemail logo
Cakemail
Starting at:
$0.00/month
Overview
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Cakemail logo
Cakemail
Cakemail's mission is to spark, cultivate, and measure interactions between businesses and their customers. Our product makes it easy for companies and developers to manage contacts and relationships. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Cakemail
View 3 images
Cakemail Screenshots
Pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Cakemail logo
Cakemail
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$8.00
/ month
Premium
$13.00
/ month
See all pricing
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Reviewer's Segments
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Cakemail logo
Cakemail
Small Business
48.0%
Mid Market
28.0%
Enterprise
24.0%
Deployment
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Cakemail logo
Cakemail
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Cakemail logo
Cakemail
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cakemail logo
Cakemail
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Cakemail logo
Cakemail
See all alternatives
Company Details
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Cakemail logo
Cakemail
  • By Cakemail Inc.
  • Located in Montreal, Quebec, Canada
  • Founded in 2007