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HelpCrunch
4.7
( 204 )
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5.0
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- BigCommerce
- BrightTALK
- Clearbit
- Close
- Contento
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Joomla
- Microsoft 365
- ON24
- Pipedrive
- PrestaShop
- Shopify
- Sitecore Experience Manager
- Slack
- Softr
- Squarespace
- WP Engine
- Wix
- Zapier
- Zendesk
- ZoomInfo Chat
Total integrations:
18
- Adobe Commerce (Magento Commerce)
- BigCommerce
- BrightTALK
- Clearbit
- Close
- Contento
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Joomla
- Microsoft 365
- ON24
- Pipedrive
- PrestaShop
- Shopify
- Sitecore Experience Manager
- Slack
- Softr
- Squarespace
- WP Engine
- Wix
- Zapier
- Zendesk
- ZoomInfo Chat
Top Alternatives
Categories
Common categories include: Chatbots Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
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