HelpCrunch vs GetResponse

Take a look at how HelpCrunch and GetResponse stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while GetResponse has been rated 4.2 out of 5 from 678 reviews.
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HelpCrunch logo

HelpCrunch

4.7
(204)
GetResponse logo

GetResponse

4.2
(678)
At a Glance
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
GetResponse logo
GetResponse
Starting at:
$19.00/month
Overview
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
GetResponse logo
GetResponse
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GetResponse
View 5 images
GetResponse Screenshots
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Pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
GetResponse logo
GetResponse
Free trial available
Free plan available
Billing type Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
See all pricing
Pros and Cons
HelpCrunch logo
HelpCrunch
Pros

Not enough data available.

Cons

Not enough data available.

GetResponse logo
GetResponse
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
Reviewer's Segments
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
GetResponse logo
GetResponse
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
GetResponse logo
GetResponse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
GetResponse logo
GetResponse
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GetResponse logo
GetResponse
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch logo
HelpCrunch
Total integrations: 17
  • Adobe Commerce (Magento Commerce)
  • AppMaster.io
  • BigCommerce
  • ClickFunnels
  • ClickMeeting
  • Drupal
  • EverWebinar
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • GrowSurf
  • Hello Bar
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • OptinMonster
  • Outgrow
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
GetResponse logo
GetResponse
Total integrations: 11
  • Adobe Commerce (Magento Commerce)
  • AppMaster.io
  • BigCommerce
  • ClickFunnels
  • ClickMeeting
  • Drupal
  • EverWebinar
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • GrowSurf
  • Hello Bar
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • OptinMonster
  • Outgrow
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
GetResponse logo
GetResponse
See all alternatives
Company Details
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
GetResponse logo
GetResponse
  • By GetResponse
  • Located in Gdansk, Pomeranian Voivodeship, Poland
  • Founded in 1998