HelpCrunch vs GetResponse
Take a look at how HelpCrunch and GetResponse stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while GetResponse has been rated 4.2 out of 5 from 678 reviews.
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- List building and list automation options available
- GetResponse offers good templates
- Easy-to-use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google, Facebook, and Instagram from the GetResponse account
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- Adobe Commerce (Magento Commerce)
- AppMaster.io
- BigCommerce
- ClickFunnels
- ClickMeeting
- Drupal
- EverWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- GrowSurf
- Hello Bar
- Intuit Mailchimp
- Joomla
- OptinMonster
- Outgrow
- Pipedrive
- Shopify
- Squarespace
- Thrive Themes
- Wix
- Zapier
Total integrations:
12
- Adobe Commerce (Magento Commerce)
- AppMaster.io
- BigCommerce
- ClickFunnels
- ClickMeeting
- Drupal
- EverWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- GrowSurf
- Hello Bar
- Intuit Mailchimp
- Joomla
- OptinMonster
- Outgrow
- Pipedrive
- Shopify
- Squarespace
- Thrive Themes
- Wix
- Zapier
Top Alternatives
Categories
Common categories include: Email Marketing Software and Transactional Email Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By GetResponse
- Located in Gdansk, Pomeranian Voivodeship, Poland
- Founded in 1998
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