Helpdesk vs Appy Pie

Take a look at how Helpdesk and Appy Pie stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpdesk scores 4.6 out of 5 from 30 reviews, while Appy Pie has been rated 4.7 out of 5 from 1326 reviews.
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Helpdesk Logo

Helpdesk

4.6
(30)
Appy Pie Logo

Appy Pie

4.7
(1,326)
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At a Glance
Helpdesk Logo
Helpdesk
Pricing not provided by vendor
Appy Pie Logo
Appy Pie
Starting at:
$16.00/month
Overview
Helpdesk Logo
Helpdesk
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpdesk - Helpdesk Homepage
View 1 images
Helpdesk Screenshots
Helpdesk Homepage
Helpdesk Homepage
Appy Pie Logo
Appy Pie
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Appy Pie
View 5 images
Appy Pie Screenshots
Appy Pie screenshot 1
Appy Pie screenshot 2
Appy Pie screenshot 3
Appy Pie screenshot 4
Appy Pie screenshot 5
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Pricing
Helpdesk Logo
Helpdesk
No pricing information available
Appy Pie Logo
Appy Pie
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Helpdesk Logo
Helpdesk
Small Business
60.0%
Mid Market
36.67%
Enterprise
3.33%
Appy Pie Logo
Appy Pie
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Deployment
Helpdesk Logo
Helpdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Appy Pie Logo
Appy Pie
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpdesk Logo
Helpdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Appy Pie Logo
Appy Pie
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpdesk Logo
Helpdesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Appy Pie Logo
Appy Pie
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Helpdesk Logo
Helpdesk
Total integrations: 58
  • AWeber
  • Agile CRM
  • Airtable
  • Asana
  • Asset Panda
  • Authorize.Net
  • Basecamp
  • Bill.com
  • Birdeye
  • Bitbucket
  • Box
  • Calendly
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Discord
  • Doodle
  • Dropbox
  • Ecwid
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshservice
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instagram
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Loyverse POS
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Teams
  • Mixpanel
  • Nimble
  • Notion
  • Nutshell
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • RingCentral Contact Center
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shippo
  • Shopify
  • Slack
  • Smartlook
  • Squarespace
  • Streak
  • Stripe
  • SurveyMonkey
  • SysAid
  • Todoist
  • Toggl
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Typeform
  • VWO
  • Vend
  • Vision Helpdesk
  • Wave
  • Wix
  • Wufoo
  • Xero
  • Zendesk
  • Zoho CRM
  • Zoho Desk
  • Zoom
Appy Pie Logo
Appy Pie
Total integrations: 56
  • AWeber
  • Agile CRM
  • Airtable
  • Asana
  • Asset Panda
  • Authorize.Net
  • Basecamp
  • Bill.com
  • Birdeye
  • Bitbucket
  • Box
  • Calendly
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Discord
  • Doodle
  • Dropbox
  • Ecwid
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • FreshBooks
  • Freshchat
  • Freshdesk
  • Freshservice
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Meet
  • Google Sheets
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instagram
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Loyverse POS
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Teams
  • Mixpanel
  • Nimble
  • Notion
  • Nutshell
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • RingCentral Contact Center
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shippo
  • Shopify
  • Slack
  • Smartlook
  • Squarespace
  • Streak
  • Stripe
  • SurveyMonkey
  • SysAid
  • Todoist
  • Toggl
  • Trello
  • Trustpilot
  • Twilio
  • Twitter
  • Typeform
  • VWO
  • Vend
  • Vision Helpdesk
  • Wave
  • Wix
  • Wufoo
  • Xero
  • Zendesk
  • Zoho CRM
  • Zoho Desk
  • Zoom
Top Alternatives
Helpdesk Logo
Helpdesk
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Appy Pie Logo
Appy Pie
See all alternatives