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Methodology
Helpfull
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At a Glance
Overview
Helpfull is a customer support platform designed to improve communication between businesses and customers. Core features include a unified inbox, automations, and a knowledge base. Helpfull aims to streamline and simplify customer support by providing all the necessary tools they need in one pla... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Positioning itself as the “ultimate project management OS,” Nifty is a project management platform with use cases spanning agile development, client management, digital agencies, legal case management, marketing services, and engineering and product development teams. Its core features include a ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
personal use
$0.00
/ month
Premium
$49.00
/ month
Professional
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$49.00
/ month
Pro
$99.00
/ month
Business
$149.00
/ month
Unlimited
$499.00
/ year
Pros and Cons
Not enough data available.
Not enough data available.
- Exceptionally designed interface
- Intuitive and notable for ease of use
- Great suppoprt team
- Starter package is one of the most expensive options today
Reviewer's Segments
Insufficient data to show segment split
Small Business
90.02%
Mid Market
6.5%
Enterprise
3.48%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
7
- Asana
- Basecamp
- Box
- ClickUp
- Dropbox
- Dropbox Business
- Evernote
- GitHub
- Gmail
- Google Calendar
- Google Forms
- Google Sheets
- Harvest
- HubSpot
- Hubstaff
- Jira
- Microsoft Teams
- Notion
- OneDrive
- Slack
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Webex App
- Zapier
- Zoom
Total integrations:
25
- Asana
- Basecamp
- Box
- ClickUp
- Dropbox
- Dropbox Business
- Evernote
- GitHub
- Gmail
- Google Calendar
- Google Forms
- Google Sheets
- Harvest
- HubSpot
- Hubstaff
- Jira
- Microsoft Teams
- Notion
- OneDrive
- Slack
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Webex App
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: Business Instant Messaging Software.
Company Details
- By Helpfull LLC
- Located in San Francisco, CA, United States
- Founded in 2016
- By Nifty Technologies, Inc.
- Located in New York, NY, United States
- Founded in 2017
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