Helpshift vs Acquire.io

Take a look at how Helpshift and Acquire.io stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while Acquire.io has been rated 4.2 out of 5 from 43 reviews.
Helpshift logo

Helpshift

4.3
(379)
Acquire.io logo

Acquire.io

4.2
(43)
At a Glance
Helpshift logo
Helpshift
Starting at:
$0.00/month
Acquire.io logo
Acquire.io
Starting at:
$500.00/month
Overview
Helpshift logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Acquire.io logo
Acquire.io
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Acquire.io
View 5 images
Acquire.io Screenshots
Pricing
Helpshift logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Acquire.io logo
Acquire.io
Free trial available
Free plan available
Billing type Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
See all pricing
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Reviewer's Segments
Helpshift logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Acquire.io logo
Acquire.io
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Deployment
Helpshift logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Acquire.io logo
Acquire.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Acquire.io logo
Acquire.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpshift logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acquire.io logo
Acquire.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Helpshift logo
Helpshift
See all alternatives
Acquire.io logo
Acquire.io
See all alternatives
Company Details
Helpshift logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
Acquire.io logo
Acquire.io
  • By Acquire
  • Located in San Francisco, CA, United States
  • Founded in 2017