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Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi… Learn more
Enterprise
Mid Market
Small Business
Front
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential analyti… Learn more
Enterprise
Mid Market
Small Business
Feedback +Plan
$0
Per Month
Starter Plan
$150
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Starter
$19
Per Month
Growth
$49
Per Month
Scale
$99
Per Month
Pricing Available
Helpshift Pros
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Helpshift Cons
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Front Pros
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Front Cons
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Helpshift
Front
Helpshift
Front
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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