Helpshift vs Olark

Take a look at how Helpshift and Olark stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while Olark has been rated 4.3 out of 5 from 223 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Helpshift Logo

Helpshift

4.3
(379)
Olark Logo

Olark

4.3
(223)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Olark Logo
Olark
Starting at:
$29.00/month
Overview
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
Olark Logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
Olark screenshot 1
Olark screenshot 2
Olark screenshot 3
Olark screenshot 4
Olark screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Olark Logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Reviewer's Segments
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Olark Logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Deployment
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Olark Logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Olark Logo
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Olark Logo
Olark
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Desk.com
  • Domain.com
  • Dropbox Business
  • Freshdesk
  • Front
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Groove
  • Highrise
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Kissmetrics
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Nimble
  • Pagecloud
  • Pinecone
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • SurveyMonkey
  • Thinkific Plus
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Olark Logo
Olark
Total integrations: 19
  • AppsFlyer
  • Asana
  • Desk.com
  • Domain.com
  • Dropbox Business
  • Freshdesk
  • Front
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Groove
  • Highrise
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Kissmetrics
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Nimble
  • Pagecloud
  • Pinecone
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • SurveyMonkey
  • Thinkific Plus
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Top Alternatives
Helpshift Logo
Helpshift
See all alternatives
Olark Logo
Olark
See all alternatives
Company Details
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
Olark Logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009