Helpshift vs LiveChat

Take a look at how Helpshift and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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Helpshift Logo

Helpshift

4.3
(379)
LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
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At a Glance
Helpshift Logo
Helpshift
Starting at:
$150.00/month
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Overview
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
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Pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Helpshift Logo
Helpshift
Total integrations: 28
  • 1CRM
  • AppsFlyer
  • Asana
  • Benchmark Email
  • Clearbit
  • Desk.com
  • Domain.com
  • Dropbox Business
  • Easywp
  • Freshdesk
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Omnisend
  • Pinecone
  • Playvox
  • Segment
  • SendBird
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • SurveyMonkey
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Twitter
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk
  • Zowie
LiveChat Logo
LiveChat
Total integrations: 26
  • 1CRM
  • AppsFlyer
  • Asana
  • Benchmark Email
  • Clearbit
  • Desk.com
  • Domain.com
  • Dropbox Business
  • Easywp
  • Freshdesk
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Omnisend
  • Pinecone
  • Playvox
  • Segment
  • SendBird
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • SurveyMonkey
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Twitter
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
Helpshift Logo
Helpshift
See all alternatives
LiveChat Logo
LiveChat
See all alternatives
Company Details
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002