HubSpot Service Hub vs Chatfuel
Take a look at how HubSpot Service Hub and Chatfuel stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while Chatfuel has been rated 4.5 out of 5 from 44 reviews.
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5.0
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- Airtable
- Calendly
- Canva
- Gmail
- Google Analytics
- Google Calendar
- Google Sheets
- Helpdesk
- Hootsuite
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- ManyChat
- Meta for Business
- Shopify
- Slack
- Stripe
- Trello
- Twilio
- Typeform
- Zapier
- Zendesk
Total integrations:
19
- Airtable
- Calendly
- Canva
- Gmail
- Google Analytics
- Google Calendar
- Google Sheets
- Helpdesk
- Hootsuite
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- ManyChat
- Meta for Business
- Shopify
- Slack
- Stripe
- Trello
- Twilio
- Typeform
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Chatfuel
- Located in San Francisco, California, United States
- Founded in 2015
