HubSpot Service Hub vs Drift
Take a look at how
HubSpot Service Hub
and
Drift
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
Drift
has been rated
4.4
out of 5 from
1081
reviews.
Findstack
offers objective and comprehensive comparisons to help you find the best
software. We may earn a referral fee when you visit a vendor through our
links.
Learn more
HubSpot Service Hub
4.4
( 2,172 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- Airtable
- BrightTALK
- Canva
- Clearbit
- Close
- Contento
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Helpdesk
- Hostinger Website Builder
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Microsoft 365
- ON24
- Shopify
- Sitecore Experience Manager
- Softr
- Trello
- WP Engine
- Zapier
- ZoomInfo Chat
Total integrations:
18
- Airtable
- BrightTALK
- Canva
- Clearbit
- Close
- Contento
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Sheets
- Helpdesk
- Hostinger Website Builder
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Microsoft 365
- ON24
- Shopify
- Sitecore Experience Manager
- Softr
- Trello
- WP Engine
- Zapier
- ZoomInfo Chat
Top Alternatives
Categories
Common categories include: Live Chat Software, Customer Self-Service Software, and Conversational Support Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
