HubSpot Service Hub vs LiveChat
Take a look at how
HubSpot Service Hub
and
LiveChat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
LiveChat
has been rated
4.5
out of 5 from
747
reviews.
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- 1CRM
- Airtable
- Benchmark Email
- Canva
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Sheets
- Grasshopper
- Helpdesk
- HostGator Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- Survicate
- TeamViewer
- Trello
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zowie
Total integrations:
26
- 1CRM
- Airtable
- Benchmark Email
- Canva
- Clearbit
- Domain.com
- Dropbox Business
- Easywp
- Gmail
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Google Sheets
- Grasshopper
- Helpdesk
- HostGator Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Intuit Mailchimp
- Jimdo
- Omnisend
- Pinecone
- Shift4Shop
- Shopify
- Site123
- Survicate
- TeamViewer
- Trello
- Ucraft
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software and Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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