HubSpot Service Hub vs Nextiva
Take a look at how HubSpot Service Hub and Nextiva stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while Nextiva has been rated 4.5 out of 5 from 3028 reviews.
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- Act!
- Airtable
- Bullhorn ATS & CRM
- Canva
- Gmail
- Google Sheets
- Helpdesk
- HubSpot CRM
- HubSpot Email Hosting
- Intuit Mailchimp
- Microsoft Teams
- Pinecone
- Rippling
- Shopify
- Smith.ai Live Website Chat
- Trello
- Zapier
- Zoho CRM
Total integrations:
8
- Act!
- Airtable
- Bullhorn ATS & CRM
- Canva
- Gmail
- Google Sheets
- Helpdesk
- HubSpot CRM
- HubSpot Email Hosting
- Intuit Mailchimp
- Microsoft Teams
- Pinecone
- Rippling
- Shopify
- Smith.ai Live Website Chat
- Trello
- Zapier
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Nextiva, Inc.
- Located in Scottsdale, Arizona, United States
- Founded in 2008
