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HubSpot vs LivePerson Comparison

HubSpot vs LivePerson Comparison

HubSpot
LivePerson

At a Glance

4.4

Marketing Automation Software

Starting at $800

Per Month

3.7

Live Chat Software

Starting at $599

Per Month

Overview

HubSpot

Hubspot is a comprehensive inbound marketing, sales, and customer service software with numerous tools to support your company’s CRM, social media and email marketing efforts.  Learn more

Target Market

Enterprise

Mid Market

Small Business

LivePerson

LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facilitat…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Professional

$800

Per Month

Enterprise

$3600

Per Month

Starter

$30

Per Month

Pricing Available

Starter

$599

Per Month

Free Trial Available

Pricing Available

Pros & Cons

HubSpot Pros

  • HubSpot is a real all-in-one CRM solution
  • It has great supplemental content
  • You get email marketing support and social media scheduling features
  • Completely free plan perfect for beginners
  • Wide range of additional sales and marketing suites available
  • Access to live chat functionality and chatbots
  • Form building and lead capture information access
  • Team email and conversations inbox to align discussions
  • Free list segmentation and email marketing
  • Ad management tools to track Facebook, Google, Instagram, and LinkedIn ROI
  • Lets users keep all their marketing data in one centralized place
  • Extensive integration partners
  • Access to Hubspot Academy
  • Platform easily scales to your needs
  • Offers a free version
  • Squeaky-clean integration
  • Big on mobile optimization

HubSpot Cons

  • HubSpot does not have an e-commerce platform
  • It is expensive considering all the features you’re getting
  • The user experience can be overwhelming for some folks
  • Can be expensive when used with other HubSpot “hubs”
  • Free version is only suitable for beginners
  • More expensive than alternative options
  • Limited customizablility and configurations
  • Pricing plans are complex and get expensive quickly
  • The all-encompassing features can be tricky to harness
  • Customer support could be stronger given the tool’s scope

LivePerson Pros

There is not sufficient information

LivePerson Cons

There is not sufficient information

Screenshots

HubSpot

LivePerson

Videos

HubSpot

What Is HubSpot CRM? | Introduction

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

BenchmarkONE

1.9

Starting at $0

per month

Bloomreach Commerce Experience Cloud

4.7

per month

Pricing Not Available

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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