Inbenta Chatbots vs Freshchat
Take a look at how Inbenta Chatbots and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Inbenta Chatbots scores 4.0 out of 5 from 1 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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5.0
(1)
$29.00/month
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At a Glance
Overview
Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Calendly
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft Teams
- Pinecone
- Salesforce Service Cloud
- Shopify
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zowie
Total integrations:
9
- Calendly
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft Teams
- Pinecone
- Salesforce Service Cloud
- Shopify
- Slack
- TeamViewer
- Twilio
- WhatsApp Business
- WooCommerce
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
