Ingeniux vs Zendesk Support Suite
Take a look at how Ingeniux and Zendesk Support Suite stack up against each other across pricing, features, and support using feedback from real users like yourself. Ingeniux scores 4.1 out of 5 from 87 reviews, while Zendesk Support Suite has been rated 4.3 out of 5 from 5770 reviews.
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5.0
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At a Glance
Overview
For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and intelligent content delivery. Ingeniux CMS is built on a flexible, mobile-first architecture that helps manage and deliver content to any channel or device, ensuring proper governance and complianc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Reviewer's Segments
Small Business
14.94%
Mid Market
47.13%
Enterprise
37.93%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
18
- Aircall
- Amazon S3
- Asana
- Auth0
- Authorize.Net
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brightcove
- Brightspot
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Crazy Egg
- Dropbox
- Dropbox Business
- FreshBooks
- Freshdesk
- Git
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lucidchart
- Marketo
- Microsoft Excel
- Microsoft Teams
- Miro
- Monetate
- OneDrive
- Pipedrive
- RescueTime
- SharePoint
- Shopify
- Siteimprove
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Vimeo
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Total integrations:
59
- Aircall
- Amazon S3
- Asana
- Auth0
- Authorize.Net
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brightcove
- Brightspot
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Crazy Egg
- Dropbox
- Dropbox Business
- FreshBooks
- Freshdesk
- Git
- GitHub
- GitLab
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lucidchart
- Marketo
- Microsoft Excel
- Microsoft Teams
- Miro
- Monetate
- OneDrive
- Pipedrive
- RescueTime
- SharePoint
- Shopify
- Siteimprove
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Vimeo
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Top Alternatives
Categories
Common categories include: Customer Self-Service Software.
Company Details
- By Ingeniux Corporation
- Located in Seattle, WA, United States
- Founded in 1999
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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