Insightly CRM vs SugarCRM
Take a look at how
Insightly CRM
and
SugarCRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Insightly CRM
scores
4.2
out of 5 from
886
reviews, while
SugarCRM
has been rated
4.1
out of 5 from
127
reviews.
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Methodology
Insightly CRM
4.2
( 886 )
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At a Glance
Overview
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
Pros and Cons
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
38
- A2 Hosting
- ADAPTcrm
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Cloudways
- Constant Contact
- Dialpad Talk
- DreamHost
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToMeeting
- Godaddy Hosting
- Google Analytics
- Goolara Symphonie
- Hootsuite
- HostGator
- Hotjar
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- JangoMail
- LivePerson
- Magnolia
- Microsoft Teams
- Mixpanel
- Olark
- PandaDoc
- Pinpointe On-Demand
- Proposify
- QuickBooks Online
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- Skuid
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Web.com Hosting
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoom
- ZoomInfo
- dhosting
Total integrations:
28
- A2 Hosting
- ADAPTcrm
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Cloudways
- Constant Contact
- Dialpad Talk
- DreamHost
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToMeeting
- Godaddy Hosting
- Google Analytics
- Goolara Symphonie
- Hootsuite
- HostGator
- Hotjar
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- JangoMail
- LivePerson
- Magnolia
- Microsoft Teams
- Mixpanel
- Olark
- PandaDoc
- Pinpointe On-Demand
- Proposify
- QuickBooks Online
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- Skuid
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Web.com Hosting
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zendesk Support Suite
- Zoom
- ZoomInfo
- dhosting
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
- By SugarCRM Inc.
- Located in Cupertino, California, United States
- Founded in 2004
