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Intercom vs Drift Comparison

Intercom vs Drift Comparison

Intercom

At a Glance

4.4

Live Chat Software

Starting at $74

Per Month

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

Intercom

Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$74

Per Month

Free Trial Available

Pricing Available

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Intercom Pros

There is not sufficient information

Intercom Cons

There is not sufficient information

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

Intercom

Drift

Videos

Intercom

Intercom’s Product Principles: building solutions that fit the bill

Drift

Conversational Sales from Drift

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Landbot

4.7

Starting at €0

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Freshchat

4.4

Starting at $15

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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