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At a Glance
Overview
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
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Enterprises
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Engage
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Convert
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Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
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Enterprise
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Reviewer's Segments
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
66
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Help.com
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft 365
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zapier
- Zendesk Chat
- Zowie
- folk
- tawk.to
Total integrations:
13
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Forms
- Help.com
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft 365
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Respond.io
- Retool
- Segment
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zapier
- Zendesk Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Live Chat Software, Customer Self-Service Software, Conversational Marketing Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
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