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Intercom vs Helpshift Comparison

Intercom vs Helpshift Comparison

Intercom
Helpshift

At a Glance

4.4

Live Chat Software

Starting at $74

Per Month

4.3

Live Chat Software

Starting at $0

Per Month

Overview

Intercom

Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$74

Per Month

Free Trial Available

Pricing Available

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Intercom Pros

There is not sufficient information

Intercom Cons

There is not sufficient information

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

Screenshots

Intercom

Helpshift

Videos

Intercom

Intercom’s Product Principles: building solutions that fit the bill

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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